[Ladybbird]

Help me guys, I have problems with my HP laptop. You know how important it is for me. The pages keep jumping when I am typing for no reason. The port wont work for me to downlad my files into my receiver and now no headset will work in the port. Any ideas? I dont have a USB on my receiver so need that port for the null modem cable and serial adaptor connection

[randomstudman]

wow thats quite the problem well you can try to update the drivers for your mother board if you know the exact type of hp laptop go here to get the latest drivers
HP United States - Computers, Laptops, Servers, Printers and more
what operating system are you using vista xp ect. also how long has this problem been happening and when did your ports go down at the same time or at different times?

[Ladybbird]

Originally Posted by randomstudman

wow thats quite the problem well you can try to update the drivers for your mother board if you know the exact type of hp laptop go here to get the latest drivers
HP United States - Computers, Laptops, Servers, Printers and more
what operating system are you using vista xp ect. also how long has this problem been happening and when did your ports go down at the same time or at different times?

HP Pavilion dv 1000 XP. Receiver port went down many months ago. Headset only 1 week ago, about that time the jumping started.

[randomstudman]

when was the last time you reformatted or if you never have how old is the laptop? here is some instructions on how to get the exact model number can you PM me that please so i can research your problem a little better Locate the Notebook Product Number or Model Number**
and so I can attach the drivers for your pc

[Ladybbird]

Originally Posted by randomstudman

when was the last time you reformatted or if you never have how old is the laptop?

2 years old. Loads of drivers on this menu which do I download? Gee its good you are helping, look were I live, very dodgy to trust people here to repair it


Select software and drivers**

[randomstudman]

I totally agree with you on dodgy lol anyway to get the exact model number to look up drivers use my previous post I edited it so there's more info

[ryobie1]

What do you mean by pages jump?
Is it the picture on the screen jumping or is it going frome page to page?
Can you make it jump by tapping anywere on the laptop or just the keyboard?
As for the com port dying thats a hard one. The com port is not run off drivers. It is a device controlled by the C-mos.

[SolidBrass]

When you say that the screen jumps, does it just do it in the browser or does it do it with all software, such as word processors? Does your WinXP have SP-3?

[SolidBrass]

I'm looking at the pics now, but can't make out all the details. Are you using a USB port for your com port? How many USB ports do you have? Have you tried all of them?

[SolidBrass]

Originally Posted by SolidBrass

I'm looking at the pics now, but can't make out all the details. Are you using a USB port for your com port? How many USB ports do you have? Have you tried all of them?

Answered my own question. It appears that you have 3 USB ports, 2 on the right side and one on the left side.

[boone7300]

Try to turn down the sensitivity on the mouse touchpad. This happened to me. Every time I started to type, my thumb would slightly glance the touchpad and would start selecting things. Another thing is the touch-lock feature of the mouse. When you tap on the sensor, it holds the screen, and if you move the mouse, the whole screen moves with it. Hopefully this helps your problem a little bit.

[ryobie1]

I would try to format if the driver updates don't help. If you don't have original restore cds or a windows disk download a copy of windows xp home and I will give you a legitimate cd key.
If the drivers update and a format doesn't fix your problem but your usb still works you can use USB to RS232 COM port converter $4 free shipping on ebay.

[randomstudman]

USB to RS232 COM port converter awesome solution robbie1 I believe her usb still works however before she updated the audio driver she could talk but not hear then after the update vice versa hear but not talk very strange her I do belive her usb ports are working and that would be a great solution do you guys think this could be the motherboard dying her because if the com port is controlled by the cmos I dont really see her cmos getting corrupted she could try to flash them to factory defualt what do you guys think???

[ryobie1]

I would roll back the driver for the sound card as far back as it will let it go
Right click on my computer go to propertys then click on hardware, device manager, click the + next to sound, video and game controllers. right click each one under sound, video and game controllers and uninstall till they are all gone. If one doesn't have an option to uninstall move to the next on the list.
After you have uninstalled all the sound devices go to the top ot the page and click on action and then scan for hardwear changes. This will refresh your sound drivers.

[ryobie1]

Doesn't sound like your sound card is broken If one thing you do lets the mic work and one thin you do lets the ear work. Sound like it is just realy confused.

[ryobie1]

The com port probly died cuz one of the pins came loose on the motherboard It is a common thing and I see it alot because of people plugging joystick into them and pulling the cord tight. I usually just sell em a USB to RS232 COM port converter and problem solved.
Unless they still have warenty then it is a new motherboard.

[Ladybbird]

Originally Posted by SolidBrass

Answered my own question. It appears that you have 3 USB ports, 2 on the right side and one on the left side.

I have 4 ports, but the connections at the front for the headset only the headphone socket works, I can hear people but they cant hear me. Headset is working fine on my sons laptop. The ports wont work for USB to download bin files.

[Ladybbird]

Originally Posted by ryobie1

I would roll back the driver for the sound card as far back as it will let it go
Right click on my computer go to propertys then click on hardware, device manager, click the + next to sound, video and game controllers. right click each one under sound, video and game controllers and uninstall till they are all gone. If one doesn't have an option to uninstall move to the next on the list.
After you have uninstalled all the sound devices go to the top ot the page and click on action and then scan for hardwear changes. This will refresh your sound drivers.

Work with me on this please, Im trying that now. This is very important to me for my work. We cant buy spare parts in this country and I dont trust the few guys here that work in the computer shop, they havent had any training.

[ryobie1]

Did you try unistalling all the driver in the device manneger and hiitng scan for changes?

[ryobie1]

Let me make sure I got it right.
Your usb ports are not working?